5

My car got a bad jump from a AAA service technician. It sat at a different shop for over a month with the guy not being able to figure out the problem. I had may car taken to Cars Automotive & Muffler, right off the bat I was impressed with the quality of customer service we were given. When I explained the situation to Dale he was already able to make some guesses as to what the damages could be and I felt very confident in leaving my vehicle in their hands. My feelings were proven right when not even a week later my car was fully repaired almost like it was brand new. This shop was a bright spot in an incredibly frustrating situation for me and they have gained a new customer for sure as I will trust them with all services and repairs going forward. Services: Electrical repair, General repairs & maintenance, Electrical, Battery

We take pride in providing our customers with quality and accurate auto service experiences! Thank you for sharing your experience, Alexandre!

- Cars Automotive & Muffler
5

Warm and Friendly..Service.. Service: General repairs & maintenance

Thank you, Tony! We appreciate your business.

- Cars Automotive & Muffler
5

Great customer service friendly knowledgeable and professional Service: Oil change

Thank you Alma! It was a pleasure providing you with friendly and professional service.

- Cars Automotive & Muffler
5

Got a full check-up on the car and they provided a list of problems. I selected those I wanted addressed at this time. Highly professional approach that I can recommend to anyone. Services: General repairs & maintenance, Brakes

Thank you for this review, John. It was our pleasure to provide a quality inspection and overview.

- Cars Automotive & Muffler
5

Chad is the man. Quality Service consistently Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Tires, Oil change, Wheel alignment, Engine repair, Brakes

Thanks for sharing this feedback, Aaron. It was our pleasure to provide a quality experience.

- Cars Automotive & Muffler
5

Thank you for this review, Dave! We are proud to provide the very best auto services and experiences!

- Cars Automotive & Muffler
5

I had a no start issue ,Car was towed in and with in 10 mins of cars arrival I got a call from Dale stating Car was there but I was in a long line and it may be a day or 2 before I would hear the results of the diagnostic testing , I was not happy about the time frame but I do apricate the honesty and transparency of the Cars team . I waited a bit longer than usual but the repairs were made correctly and in the time frame that was stated up front . Dale and Kevin and the entire Cars team are true professionals . Services: Engine repair, General repairs & maintenance, Electrical, Battery

Marty, Thank you for your review and having your confidence in us and for your continued referrals.Have a wonderful weekend !!!

- Cars Automotive & Muffler
5

Thank you for leaving us a 5-star rating, Michael!

- Cars Automotive & Muffler
4

First time experience. Originally made an appointment for a quote on a door alignment but was also interested in upgrading my exhaust. They were quick, friendly and their waiting area was nice and stocked. I ended up only getting the exhaust done because this place was just too expensive. Quote for doors was more than double what another couple places offered within a few blocks of this place. Exhaust was also pricey but I didn't want to wait. They were able to do it right away while other shops had a couple weeks wait. Work was well done and their location was convenient, just far more expensive than places nearby. I'd love to make this a regular location for maintenance because of its convenience and professionalism but I can't justify the cost. Service: Exhaust

Hi there, thank you for taking the time to leave us this review. We're glad you're happy with your new exhaust, and always appreciate the feedback!

- Cars Automotive & Muffler
5

Thanks for leaving us a 5-star rating, Brooke!

- Cars Automotive & Muffler
Cars Automotive & Muffler is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Cars Automotive & Muffler (310) 371-7055 if you have any issues in accessing any area of our website.